Last updated: 16 September 2026
1. Data controller
Vollano is responsible for processing the personal data described in this policy. For any data protection matter, contact us at info@vollano.com.
2. Data we may process
- Contact data: the details and content you provide when contacting us by email or telephone.
- Technical data: the IP address, access date and time, requested file, response code and basic browser information that may be recorded by the hosting infrastructure.
3. Purposes and legal bases
We use contact data to respond to enquiries, provide information and prepare a potential business relationship. Processing is based on steps taken at your request before entering into a contract and, where applicable, our legitimate interest in professional communication.
Technical data is used to operate the website securely and reliably, prevent abuse and investigate security incidents, based on our legitimate interests and applicable legal obligations.
4. Cookies and tracking
The website does not use audience analytics, advertising cookies, tracking pixels or third-party embeds for tracking purposes. Any strictly necessary technical functions of the infrastructure are limited to website security and operation and do not require consent.
5. Recipients and transfers
Hosting and technical support providers may access data only to the extent necessary to operate and secure the website. Data may also be disclosed to competent authorities where required by law. Any international transfers are made using the safeguards required by applicable law.
6. Retention
Correspondence is kept only for as long as necessary to manage the enquiry, the business relationship and any legal claims. Technical logs are retained according to the hosting provider’s security settings and retention periods, and are deleted or anonymised when no longer needed.
7. Your rights
Depending on the circumstances, you may have rights of access, rectification, erasure, restriction, objection and data portability. You can exercise your rights by contacting info@vollano.com. We do not use automated decision-making or profiling.
8. Complaints
You have the right to lodge a complaint with the Hellenic Data Protection Authority.
9. Changes to this policy
This policy may be updated when the website’s functions or applicable legal requirements change. The current version will always be published on this page.